Data Deletion
How to request deletion of your data from Lamia.
Version: 1.0 / 2026-06-25-v1
Effective date: 25 June 2026
Last updated: 24 July 2026
1. Submit a request
Write “delete my data” to the Lamia WhatsApp bot. Alternatively, email destek@lamia.az and include the phone number linked to your account.
2. Identity verification
Before irreversible deletion, we may verify that the requester owns the account using the WhatsApp number, account information, or a secure confirmation step.
3. Data covered
After verification, the profile, message history, expenses, income, tasks, reminders, plans, report links, voice data, and related technical records are deleted or anonymized where technically possible.
4. Exceptions and backups
Limited records may be retained for legal obligations, security, fraud prevention, dispute handling, or accounting requirements. Data removed from active systems may remain until secure backup rotation completes.
5. Timeframe and completion
A verified request is normally completed within 30 days after verification and confirmation is then sent. If the service is started again, onboarding and consent may be required again.
Contact
destek@lamia.az · +994506632455